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Player Protection

On Kirabat Responsible Gaming —
Keep it fun, keep it safe

Betting isn't just about winning — it's about enjoying the experience with a clear head. At Kirabat, every player's mental and financial wellbeing comes first. That's why we provide practical tools and support for responsible gaming.

18+ Only
Personal Limit Setting
Self-Exclusion Feature
24/7 Support Team
18+
Age restrictions strictly enforced
24/7
Support Team Always Ready
7 days
Maximum Cooling-Off Duration
5 minutes
When activating self-exclusion
Our Commitment

Responsible gaming means What?

Responsible gaming means betting in a way that stays fun without causing financial or emotional harm. At Kirabat, we want you to see betting as an enjoyable pastime — not a source of income or a way to solve problems.

Many people in Bangladesh see betting as a "quick way to earn money." That misconception is often where addiction begins. Kirabat always reminds you: betting is entertainment, and every bet carries an equal chance of loss.

Our responsible gaming policy rests on three pillars: prevention, awareness, and support. We are committed to providing every player with the highest level of care across all three.

Keep in mind

Betting is never a solution to financial problems. Only wager money you can afford to lose without affecting your household.

Standards for healthy betting behavior
Sticking to your budgetHealthy
Knowing When to StopImportant
Respecting Your LimitsUrgent
Informing FamilyIdeal
Play for fun, not to chase winsCore Principles
These criteria are based on guidelines from international responsible gaming organizations.
Protection Tools

Kirabat's Responsible Gaming Features

We offer a range of effective tools to help you stay in control — all accessible from your account settings at any time.

Setting Deposit Limits
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period — a safeguard against impulsive decisions.
Session Time Limit
Set a time limit on how long you play in a single session. Once the time is up, the platform will automatically log you out — helping curb late-night or marathon betting sessions.
Loss Limit
Betting will automatically stop once your losses reach a set amount. This feature is especially useful for players who keep chasing losses with the mindset of "I'll make it back soon."
Cooling-Off Period
Take a break from betting for 1 to 7 days. You can still log in during this time, but placing bets will be disabled. It's a tool to help you pause when you're feeling stressed or emotionally overwhelmed.
Self-Exclusion
You can exclude yourself from the platform for anywhere between 30 days and permanently. During self-exclusion, no promotional emails or SMS messages will be sent to you. This is the strongest protection tool available.
Reality Check
A pop-up will appear on screen at set intervals showing how long you've been playing and how much you've won or lost. This small reminder can often help you make better decisions.
Step by Step

Protection Tools How to Get Started?

Kirabat's responsible gaming tools are simple to use. In just a few steps, you can set limits or take a break directly from your account.

Important

Once self-exclusion is activated, it cannot be reversed before the chosen period ends. Think it through carefully before making the decision.

1
Log in to your account
Log in to Kirabat with your username and password. If you're new, complete your registration first.
2
Go to Account Settings
Click on your profile icon in the top right corner and select the "Responsible Gaming" option.
3
Choose your preferred tool
Choose from deposit limits, session time, loss limits, cooling-off, or self-exclusion — pick what you need and set your value.
4
Confirm
Click the "Save" or "Confirm" button. The restriction will take effect immediately and a confirmation will be sent to your email.
5
Reach out to support if you need help
For any issue, reach us via Live Chat or support@kirabat.comContact us. Our specialist team will help you choose the right tool.
Check Yourself

Your Betting Is It Safe?

Ask yourself the questions below. If you answer "Yes" to more than three, please seriously consider seeking help. Remember, asking for help is not a sign of weakness — it takes courage.

Kirabat's support team will guide you with complete confidentiality. Your information will never be shared with any third party.

FAQs

Self-Assessment Checklist

1 Do you feel regret after spending more than your betting budget?
2 Do you keep betting to try to win back what you've lost?
3 Do you feel restless or irritable when you're not betting?
4 Do you hide your betting from family or friends?
5 Are you using money set aside for bills or daily expenses on betting?
6 Can't stop playing beyond the limits you set yourself?
7 Is betting affecting your work, family, or relationships?
If more than three answers are "Yes", contact our support team: support@kirabat.com
Help Center

When you're in trouble Where to go?

Kirabat offers more than just tools — we also provide direct, human support. Reach out to us through any of the channels below whenever you need help.

Live Chat
Chat with us directly in Bengali via live chat on the platform. Our trained support team is available 24/7.
Email Support
Email us at support@kirabat.com and receive a detailed response within 24 hours. Your privacy is fully protected.
Personal Consultation
For serious concerns, you have the option to book a one-on-one session with our responsible gaming specialist.
Emergency Self-Exclusion
If you need your account closed immediately, contact support. It will be actioned within 5 minutes.
General Questions

About Responsible Gaming Frequently Asked Questions

Here are answers to the questions we hear most often.

Yes. Any balance remaining in your account when self-exclusion is activated will be refunded to your registered payment method, typically within 3–5 business days.

Reducing your limit takes effect immediately. However, increasing a limit requires a 24-hour cooling period. This rule is intentional — it's designed to prevent impulsive budget increases that could lead to harm.

Yes, you can still log in and check your balance during a cooling-off period. However, placing bets and making new deposits will not be possible. Once the period ends, your account will be reactivated automatically.

Not directly. However, if you or a family member contacts our support team, we can review the account and take the necessary steps. We take the concerns of family members very seriously.

Absolutely not. Kirabat is a strict 18+ platform. Age verification is mandatory at registration, and identity is confirmed through the KYC process. Any account identified as belonging to a minor is immediately closed, and the deposited funds are returned to the guardian.

Setting limits or using a cooling-off period will not affect your bonuses. However, activating self-exclusion will cancel any active bonuses, and bonus funds will not be returned if wagering requirements have not been met. Contact support for more details.
Stay Well

Responsible betting 10 Golden Rules

Follow these simple rules and betting will always be a source of enjoyment — not a burden.

01
Bet for entertainment only, not as a source of income.
02
Set a budget before you start and never go beyond it.
03
Don't chase your losses with more bets — that's the biggest trap of all.
04
Never place a bet while under the influence of alcohol or when you're feeling stressed.
05
Take regular breaks — at least 10 minutes of rest every hour.
06
Don't hide your betting from family or friends.
07
Never bet with borrowed money or funds that belong to someone else.
08
Avoid the urge to place bigger bets after a win.
09
Make time for hobbies and activities outside of betting.
10
If something feels wrong, get help right away — don't wait.
🛡️

Welcome to safe and responsible betting

Every player's safety is our top priority at Kirabat. Register today and enjoy a safer experience with our full suite of responsible gaming tools.

Register Now Log In
18+ Verified
Personal Limit Setting
24/7 Support
⚠️
Responsible Betting Notifications
Betting is strictly for users aged 18 and above. Problem gambling can seriously harm your mental health and family life. If you need help, please support@kirabat.comContact us.
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